With social networks constantly watching, customer satisfaction should be a prime concern, report claims
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With social networks constantly watching, customer satisfaction should be a prime concern, report claims
To celebrate its latest milestone, LinkedIn produces a colourful infographic of its highlights
Intelecom has upgraded its cloud-based contact centre services to include tighter social networking integration
Uses social networking principles
IBM has announced that it is buying the cloud-based personnel software company Kenexa.
Waves the grinder a week after buying the social networking site.
Supplying vendor social media content is leading to "significantly higher" response rate than traditional marketing
Get with the story, guys
Smaller businesses are ditching the Yellow Pages in favour of Facebook and Twitter