Customer service, financial services consultation, retailer interaction, administration and team leadership roles available
service
Internet of Things far from replacing service engineers
Human instinct cannot be replaced say firms that run their own field service operations
Salesforce customers hit with ten-hour outage
One of Salesforce.com’s EMEA instances went down for more than 10 hours overnight, problems caused by a 'storage failure'
Node4 Offers NEC Univerge 3C As OpEx Service
NEC and Node4 have joined forces to offer a readily-scalable unified comms platform
Intermedia Offers Email Archiving To Attract Cloud Buyers
A standalone email archiving service with search is aimed at helping channel garner cloud converts
Rapid7 Launches Cloud Application And Risk Management Service
UserInsight offers to give visibility into IT security on-premises and up in cloud
Social Channels Collapse B2B and B2C Into Business To Everyone
Warning for resellers as Web gains greater importance than advice from sales people
Researchers Develop Web Service To Speed Up Applications
Running code on graphics cards can boost application performance tenfold
Cost Cutting Scansource Sheds Jobs As It Restructures In Europe
New MD Rudy De Meirsman's recovery plan draws parts of Scansoft support back to the US
Reliable customers are a thing of the past
A new survey into customer service trends, indicates that the days of the loyal customer is over and resellers have their work cut out keeping customers.
