Sabio strengthens customer engagement analytics portfolio with acquisition of Rapport insight and analysis business
Sabio
Contact solutions firm Sabio gets big Lyceum venture cash
Venture fund wants to double the size of the Avaya partner through acquisitions and organic growth
LV = selects Sabio for Avaya contact centre support
The Sabio offering will support over 3,000 LV = agents
Sabio signs workforce optimisation deal with Verint
Sabio OnDemand powered by Verint provides contact centre operators with instant access to workforce optimisation technologies
Sabio Keeps The AA Call Centre On The Road To Success
Sabio is providing the AA breakdown service with round-the-clock support within its call centre overhaul
Southwark Council Calls In Sabio For Avaya Call Centre Implementation
Council claims instant payback for its first foray into automating and reorganising its citizen contact facility
Sabio Inks Managed Service Deal With Yorkshire Building Society
Five-year agreement will see MSP look after customer services systems for financial institution