The BPO firm is also currently recruiting another 170 people in Rotherham
call centre
Derby City Council hires Maintel to manage contact centre
Maintel won the deal through the public sector's Network Services framework agreement
Contact solutions firm Sabio gets big Lyceum venture cash
Venture fund wants to double the size of the Avaya partner through acquisitions and organic growth
Capita wins £140m Tesco Mobile customer service deal
As a result of the deal 550 Tesco Mobile staff will transfer to the outsourcer
South Wales Police improves contact centre with Capita
New system includes computer-aided despatch and customer relationship management functionalities
Sabio Keeps The AA Call Centre On The Road To Success
Sabio is providing the AA breakdown service with round-the-clock support within its call centre overhaul
Southwark Council Calls In Sabio For Avaya Call Centre Implementation
Council claims instant payback for its first foray into automating and reorganising its citizen contact facility
Call Centres Need To Work Harder To Ensure Data Security
Consumers want better protection for personal data from contact centre systems
Leeds United Call Centre Gains Promotion Through Kcom
Football club rolls out Avaya-based telephony system to handle matchday-ticket calls
Intelecom Goes Social With Connect Upgrade
Intelecom has upgraded its cloud-based contact centre services to include tighter social networking integration
Capita call centre acquisition will open doors to big global brands
Analysts say acquisition of South African firm Full Circle will open doors for the UK outsourcing firm
