Press release

Teleperformance Wins Recognition for Reducing Carbon Emissions on Joining the Vérité40 Index

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Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announces that it was added to the Vérité40 index on June 16, 2022. Launched in 2021 by Axylia, a consulting firm specialized in responsible finance, the index comprises the largest French companies listed on the Paris Stock Exchange committed to reducing carbon emissions, including those able to “afford” the cost of their carbon footprint.

The Axylia Carbon Score rates a company’s ability to cover its carbon footprint cost on a scale from A to F. The cost includes all of the company’s CO2 emissions (Scopes 1, 2 and 3), which are converted into euros thanks to IPCC (Intergovernmental Panel on Climate Change) CO2 cost estimates. Teleperformance has obtained a Carbon Score of ‘A’, the best possible rating.

French companies able to pay the cost of their carbon footprint are ranked from highest to lowest by market capitalization adjusted for their carbon valuation. The top 35 companies are then included in the Vérité40 index, and the five remaining companies in the index are selected on the basis of their commitments to reducing carbon emissions.

This distinction reflects Teleperformance’s strong commitment to fighting climate change, already recognized in 2021 by the Science Based Targets initiative (SBTi), which approved the Group’s new targets to reduce its greenhouse gas emissions. These targets align with Teleperformance’s ambition to achieve carbon neutrality by 2040, ten years ahead of the Paris Agreement.

About Teleperformance Group

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350 and MSCI Global Standard. In the area of corporate social responsibility, Teleperformance shares are included in the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019 and the FTSE4Good index since 2018.

For more information: www.teleperformance.com Follow us on Twitter: @teleperformance