IT
Glue™, the world’s market-leading IT documentation platform is
excited to announce the release of Network
Glue™, an exclusive network documentation solution that discovers,
documents, and diagrams a business’s complete IT environment, with an
up-to-date view on all devices.
IT Glue’s newest product line offers its community of over 7,000
partners increased efficiency and access to information by replacing
previously manual work with automated functionality that captures,
displays, and refreshes network device information inside of IT Glue
accounts.
By pulling and documenting all device data into IT Glue and displaying
it as a topology map, MSPs can further streamline and simplify the
on-boarding and ongoing maintenance of their customers’ networks, easily
and remotely. As an add-on solution to IT Glue, Network Glue is
vendor-agnostic and configurable with any IT Glue account.
“A lot of the time MSPs spend onboarding and updating customer
environments is lost to walk-throughs and manual discovery of devices
found on networks, leading to serious gaps in their documentation,” says
IT Glue’s VP, Product, Luis
Giraldo. “As a purpose-built solution, Network Glue puts the power
back in the hands of MSPs to identify the different devices on a
network, using that information to improve their service standards.”
Network Glue has been well-received by early beta tester, Joel
Foster, Senior Systems Engineer at NexusTek. According to Foster,
“By automating our customers’ network diagrams and updating them daily,
Network Glue helps NexusTek support and respond to customers quickly and
efficiently. In addition to saving us time and simplifying the process
for post-project updates, Network Glue makes it easy for us to provide
customers with access to up-to-date network diagrams.”
Network Glue is available exclusively to IT Glue partners on a limited
release basis. To learn more about IT Glue and the new Network Glue
solution, visit https://www.itglue.com/NetworkGlue/.
About IT Glue
IT Glue is a Software-as-a-Service (SaaS)
company based in Vancouver, Canada that provides a simple and secure IT
documentation platform for MSPs. The solution allows MSPs to document
applications, devices, passwords, and other IT assets centrally and in a
standardized manner, enabling critical information to be stored securely
yet easily accessible by those who need it, whenever they need it. IT
Glue currently has over 7,000 partners in 50+ countries, serving over
100,000 users and 500,000 businesses globally. For more information,
visit: https://itglue.com/
and connect on LinkedIn
and Twitter.
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