Just in time for the first day of summer, Hampton
by Hilton will launch the first-ever Hampton Real Travel Road Trip
Hotline, with live operators on duty to offer pit stop advice, car game
suggestions, and even resolve that eternal dispute about who gets to
pick the music. Iconic TV personality and “America’s Funniest Home
Videos” host Alfonso Ribeiro will kick off the hotline and offer his own
spin on travel tips.
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Hampton by Hilton is launching the Hampton Real Travel Road Trip Hotline, offering summer travelers pit stop tips, car game suggestions, and more. Beginning June 21, road trippers can call 1-866-7-HAMPTON for lighthearted advice from iconic TV personality Alfonso Ribeiro. With more than 2,200 locations across the United States, travelers are never more than 30 minutes from the next Hampton hotel, on average. (Photo: Business Wire)
Backed by a new survey that confirms America’s love affair with the
classic road trip, Hampton by Hilton will apply the expertise that comes
from being a vacationer favorite. With more than 2,200 locations across
the United States, travelers are never more than 30 minutes from the
next Hampton hotel, on average.
Beginning June 21 at 1 p.m. ET, road trippers can call the Hampton Real
Travel Road Trip Hotline at 1-866-7-HAMPTON for live advice and tips.
Ribeiro will join the Hotline team from 1 to 4 p.m. ET that day, adding
honest, helpful and hilarious advice based on his own experience as a
frequent traveler and father of four.
Shruti Gandhi Buckley, global head of Hampton by Hilton, said the Real
Travel Road Trip Hotline is a natural extension of Hampton’s commitment
to hospitality and taking care of guests while they are on the road.
“Road trips are an American tradition and for many of our guests, an
essential part of the summer vacation experience,” Buckley said. “And
while most really enjoy road trips, there are certainly ‘real travel’
moments along the way that our brand understands.”
“We have long been known for our unparalleled approach to hospitality
and the Hampton Real Travel Road Trip Hotline is another way we’re
delivering it, by anticipating guests’ travel needs and delivering
friendly, authentic customer service unmatched by our competitors.”
Summer travel is on the rise and a new survey by Hampton by Hilton
reveals that travelers can’t get enough of the open road. Almost all
(94%) Americans have gone on a road trip, but the survey showed that
while people love road trips, they’re not without a few bumps along the
way.
Among the results of the consumer survey:
-
Getting Real about Road Trips: Almost nine in ten (87%) agree
that road trips are an essential part of an American vacation and more
than three-quarters (77%) agree that road trips are their favorite way
to travel. But nearly half (44%) admit this journey can be a stressful
one and almost one in five (19%) say road trips make them feel anxious. -
Acknowledging “Obli-cations”: “Obli-cations” – or obligatory
reasons for taking a road trip – include attending a family gathering
(34%), taking the kids to a sporting or school event (32%), or
visiting family or friends because they had to (25%). -
The Quality of Quality Time: Seven in ten (70%) road trippers
say they enjoy spending quality time with people in the car and an
almost equal number (66%) say sharing an experience with those they
care about is a highlight of their road trip. Yet almost
three-quarters (71%) admit they have experienced a squabble on a road
trip. Among the most common reasons are where to stop (36%), what kind
of music to listen to (36%), how often to stop (35%) and “backseat
drivers” complaining about the driver’s abilities (34%). -
All in the Family: Almost three-fifths (59%) of people have
road tripped with their significant other. Other common road trip
companions include friends (38%), parents (31%), and siblings (29%).
Most Americans think that the children – or siblings – are the most
likely to argue with each other (42%), followed by couples (32%) and
mom and the kids (23%). -
Car Conversations: More than half (56%) say the conversations
are memorable parts of their road trip experience and 47% say they
have enjoyed deep, meaningful conversations in the car. Although, it
is not all serious as inside jokes with fellow passengers (42%) and
playing car games (39%) also make road trips unforgettable. Some road
trippers (15%) also admit awkward silences – for better or worse – are
memorable. -
Bumps in the Road: Almost three quarters (72%) of road trippers
agree that these trips are about the journey, not the destination. Yet
more than three fifths (62%) have gotten lost at some point along
their journey, almost a third (32%) have had car troubles, and 30%
have had someone get sick in the car. -
Stop Strategy: Almost four in five (79%) make at least one stop
to visit an attraction along the way and road trippers reveal that on
a typical day, they stop an average of three times to take pictures.
The survey also revealed why Hampton by Hilton remains a top choice for
summer leisure travelers: 59% of road trippers choose the convenience of
staying at a hotel closest to their route. About half of all Hampton
hotels in the continental U.S. are 15 miles or less from major
interstates, making Hampton by Hilton perfectly located no matter where
the road trip is taking travelers.
For road trippers, the most important features of their overnight
accommodations are price (79%), free breakfast (61%) and free Wi-Fi
(58%). Hampton by Hilton delivers those features and more, all at a
great value. This summer, Hampton is raising the bar on its free, hot
breakfast across the U.S. and Canada, adding mini-waffle stations with
new flavors (blueberry, chocolate, banana and cinnamon roll), along with
new items including Greek yogurt smoothies, pressed juices, egg white
frittatas, prime rib hash and fresh-baked pastries. And for guests who
need to hit the road extra early, Hampton’s signature On-the-RunTM
breakfast bags, which include fruit, a breakfast bar and a bottle of
water, are also available.
For more information about the Hampton Real Travel Road Trip Hotline,
visit www.hamptonhotline.com
or follow along on social media with Hampton by Hilton’s Twitter,
Facebook and Instagram accounts (@HamptonByHilton) with the hashtag
#RealTravel.
*Kelton Global conducted the Hampton by Hilton Road Trip Hotline
Survey among 2,000 Americans aged 18+ from May 1st – May 6th, 2019 via
an online survey with an overall margin of error of +/- 2.2%
About Hampton by Hilton
As the number one ranked lodging franchise for the past 10 years,
according to Entrepreneur®, Hampton
by Hilton, including Hampton Inn by Hilton and Hampton Inn & Suites
by Hilton, serves value-conscious and quality-driven travelers at more
than 2,450 properties with more than 254,000 rooms in 27 countries and
territories. High-quality accommodations and amenities, such as
complimentary WiFi, free hot breakfast, and On The RunTM
breakfast bags, contribute to Hampton by Hilton ranking as a leader in
its segment. Hampton by Hilton Team Members deliver friendly, authentic,
caring, and thoughtful service defined as Hamptonality, with guest
happiness being the number one priority, backed by the 100% Hampton
GuaranteeTM. Hilton
Honors members who book directly through preferred Hilton channels
have access to instant benefits. For more information about Hampton by
Hilton, visit www.hampton.com
or newsroom.hilton.com/hampton,
and connect on Facebook,
Twitter,
YouTube,
and Instagram.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio
of 17 world-class brands comprising more than 5,700 properties with more
than 923,000 rooms, in 113 countries and territories. Dedicated to
fulfilling its mission to be the world’s most hospitable company, Hilton
earned a spot on the 2018 world’s best workplaces list, and has welcomed
more than 3 billion guests in its 100-year history. Through the
award-winning guest loyalty program Hilton Honors, more than 89 million
members who book directly with Hilton can earn Points for hotel stays
and experiences money can’t buy, plus enjoy instant benefits, including
digital check-in with room selection, Digital Key, and Connected
Room. Visit newsroom.hilton.com for
more information, and connect with Hilton on Facebook,
Twitter, LinkedIn, Instagram and YouTube.
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