Catchpoint has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring published on October 24th.
We believe the creation of this new report by Gartner acknowledges growing industry-wide recognition of Digital Experience Monitoring (DEM) and Internet Performance Monitoring (IPM) as essential investments for organizations to prioritize in order to stay competitive as almost every business process and human interaction today is supported by digital processes that are distributed across the internet.
In the report, Gartner states “DEM is becoming an increasingly important part of monitoring as IT organizations seek to improve the digital experience and align with the business.” and further states the importance of those capabilities: “The ability to monitor and optimize the end-user experience across digital platforms is a critical aspect of modern IT operations.”
To us, the analysis from Gartner reflects the company’s position in the market, recognizing its role as a trusted partner for organizations prioritizing digital experience.
Catchpoint is relied upon by leading organizations to monitor what matters from where it matters. Enterprises monitor their Internet Stack, including DNS, BGP, APIs, CDNs, Edge and more, from 100+ countries and 300+ cities across the globe to catch issues before they impact the business.
Gartner findings reinforce that the performance of digital services is critical for business success. Organizations need robust DEM and IPM solutions to ensure that every interaction, across every digital touchpoint, delivers exceptional experiences.
We believe, Catchpoint’s customer-centric approach across the complete customer lifecycle from implementation to product innovation has been a key success factor and this recognition reflects that.
Below are a few sample anonymized reviews from Catchpoint’s profile on Gartner Peer Insights™:
- “A powerful tool with a comprehensive set of monitoring features“ Easy to use after setup and helps monitor global application performance per node. The extensive data and detailed testing criteria make it a great tool for observability and monitoring – Software Engineer, in the Public Sector
- “Must have tool for enterprise” “The overall experience has been great from the Catchpoint. We were able to get thorough insights on our pages and being a global company we were able to get insights from different locations. Form factors, devices, and browser-based experiences. This helped us fine-tune and provide the best end-user experience. – IT, in the Software Industry
- “Monitoring Application Consistency Across Regions“ Helps my team to monitor the applications consistency across geo and get real user experience feedback” – Principal Software Engineer, in the Software Industry
Additional product reviews are available via Gartner Peer Insights, and via TrustRadius.
“At Catchpoint, our mission has always been to create the most powerful and comprehensive Internet Performance Monitoring platform on the market,” said Mehdi Daoudi, co-founder and CEO of Catchpoint. “In today’s digital-first world, the performance of your online services is the lifeblood of your business. Downtime, slow performance, or inefficiency can cost millions and erode customer trust. Our platform gives businesses the visibility, control, and insights they need to prevent these issues before they happen, which is why Catchpoint was notably rated the highest vendor overall for Internet Performance Monitoring. Ensuring optimal performance is not just a goal but an imperative for survival.”
Daoudi added, “we believe, the Gartner recognition acknowledges the critical role IPM and DEM play in modern business strategy, as any downtime, slow performance, or inefficiency can cost millions and erode customer trust. It’s great to see that we are finally seeing recognition of how crucial these solutions are to the success of digital-first organizations.”
View a complimentary copy of the Digital Experience Monitoring Magic Quadrant report to learn more about Catchpoint’s strengths and cautions, among other provider offerings, at https://www.catchpoint.com/mq.
To learn more about Catchpoint, visit: https://www.catchpoint.com/.
Gartner disclaimers:
Gartner, Magic Quadrant for Digital Experience Monitoring, 21 October 2024, Padraig Byrne, Matt Crossley, DB Cummings, Martin Caren, Pankaj Prasad
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark, PEER INSIGHTS and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
About Catchpoint
Trusted by the world’s leading brands who understand in the digital age performance is paramount, Catchpoint is dedicated to monitoring what matters from where it matters to catch issues across the Internet Stack before they impact business.
The Catchpoint Platform offers a comprehensive suite of Internet Performance Monitoring capabilities, including Internet Synthetics, RUM, BGP, Tracing, performance optimization, and advanced analytics, all supported by high-fidelity data and flexible visualizations. Leveraging thousands of global vantage points inside the critical systems that make the Internet work, Catchpoint provides unparalleled visibility into what affects customer experiences, workforce efficiency, network performance, websites, applications, and APIs.
Today’s digital world requires resilience and exceptional performance, which is why The Internet Relies on Catchpoint.
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