Balfour
Beatty Communities, a leading provider of property management,
development and related real estate services for the multifamily,
military and student housing markets, today announced key upgrades to
its resident portal across its military housing portfolio. The online
portal seamlessly connects residents to support and resources, improving
efficiency and convenience for residents whether they need to enter a
service request, check the community calendar or access a policy
document.
“We are always seeking out better ways to connect with our residents and
use technology to deliver an exceptional living experience,” Anne-Marie
Niklaus, Senior Vice President for Balfour Beatty Communities said.
“With our portal, residents can easily enter and track service requests,
access their lease information or learn more about the amenities and
resources available throughout the community. It’s part of our ongoing
commitment to provide a 21st-century living experience to the
brave men and women who rely on us to provide a home for them and their
families.”
The upgrade is Balfour Beatty Communities’ latest step in enhancing the
resident experience across its 55 military communities. The resident
portal’s features include:
- Easy online access via the community website or mobile app
-
24/7 tool to submit and track all non-emergency work orders, including
ability to upload related photos and videos -
Community policies and forms, service schedules, health and safety
information and information on amenities, schools and other area
resources - Access to lease documents
- Online rent payment for eligible residents
-
Resident message center to view community announcements and
communicate with staff - User profile and contact information
Balfour Beatty Communities’ Military Housing division holds multiple
projects with the Departments of the Army, Navy and Air Force in a
50-year partnership as a part of the Military Housing Privatization
Initiative (MHPI). As one of the leading partners in MHPI and a premier
military housing developer, Balfour Beatty Communities owns and manages
more than 43,000 homes across 55 Army, Navy and Air Force installations
throughout the United States.
About Balfour Beatty Communities
Balfour
Beatty Communities, LLC is a diversified real estate services
company delivering development, design, financing, construction,
renovation, property and facilities management services in the
multifamily, student and military housing sectors. A leader in the
industry, Balfour Beatty Communities has more than 50,000 residential
units and $6 billion in real estate assets under management and has
developed or renovated more than 29,000 units with a total value of
close to $4 billion. Headquartered outside Philadelphia, PA, Balfour
Beatty Communities has more than 1,200 employees and is a subsidiary of Balfour
Beatty Investments, Inc.
Balfour Beatty Investments is part of Balfour
Beatty plc, a global leader in construction services, support
services, and infrastructure investment.
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