Distributor Nimans has launched a new reseller support service as part of its efforts to become a ‘logistics engine of the industry’, specialising in IP endpoints.
The distie’s ‘cradle to grave’ IP delivery and support solution is based on ‘Compendium’, an auto provisioning and estate management service, which it says enables resellers to capture a bigger slice of the UC endpoint market.
“With the explosion in hosted telephony these are ground-breaking plans designed to make resellers’ lives as easy as possible – so they can capture even greater levels of business,” said Ian Brindle, Nimans’ head of conferencing and telephony sales. “It’s part of our pursuit to become the logistics engine of the industry. Compendium is a game changer.”
Resellers can access their own virtual warehouse and order any hosted handsets, including Skype for Business, as part of the end-to-end service. In addition, they can move their client’s end points from one hosted provider to another overnight.
Its features include estate management, including endpoint ‘Geo Tag’ location tracking, remote firmware upgrades, health status device tracking, buy-back and refresh programmes to reduce the cost of technology investment and WEEE disposal.
Skype for Business voice deployment is set to rocket by 250 percent over the coming year with millions more users turning to the technology, according to Brindle.
“Globally 75m people work from home and there are 600m mobile workers along with one billion office cube spaces. Full collaboration of voice, video and content sharing is the way forward with UC platforms such as Skype for Business revolutionising the way many people work.”
Resellers can use a ‘bonded warehouse’ facility where stock is stored at Nimans until required. It can be managed remotely by resellers who can also set-up and provision devices themselves or have them delivered direct to customers, ready to be plugged in. The feature rich service also includes firmware updates.
Nimans is offering a portal which features a user interface for the creation, modification and monitoring of IP devices. Device status and logging are combined with topology and configuration management solutions from a central resource.
“We are a complete ‘destination’ for UC devices. It’s not just the delivery of that device but the whole journey from start to finish,” said Brindle.
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