Tegile aids channel with new for old flash storage contracts

Tegile Systems is promising the channel better sales opportunities as a result of its Lifetime Storage initiative for customers, which gives them a new storage system “every three to five years”.

The flash storage specialist, which last year closed a $70 million VC funding round, said: “Tegile is reinventing the customer experience by ensuring that both new and existing customers realise the performance gains and expanded capabilities of new storage systems and fresh storage media – while avoiding excessive capital expenditures or large raises in maintenance costs.”

With Lifetime Storage, Tegile says it is the “first and only” storage provider to offer customers an entirely new storage system, including the controller and media, every three to five years, with a flat maintenance contract.

Rohit Kshetrapal, CEO of Tegile, said: “This new programme gives enterprises access to the latest in storage innovation, without the cost of replacing an entire system or confronting surprise spikes in maintenance costs. Other storage vendor’s fall disappointingly flat in this area.”

He said Tegile’s channel partners and resellers will also benefit from the Lifetime Storage Program. “By offering this unmatched service resellers are able to boost both initial sales and retention. This ultimately drives better customer satisfaction and loyalty, as well as creating a stable customer base.”

Dana Steffey, CEO at SecureData Technologies, said: “As a reseller and managed service provider, the programme gives us an attractive support offering that appeals to enterprises’ rapidly evolving storage demands. They can use Tegile knowing that they will always receive the most advanced storage technology as it hits the market.”

“Tegile is firing an intriguing shot across the bows of the storage industry’s consumption model with its new Lifetime Storage offering,” said Mark Peters, an analyst at Enterprise Strategy Group.

“Other vendors use approaches that replace just a few parts, such as controllers or drives, which is really akin to putting new wheels or a new drivetrain in an old car – the vehicle can still only go at the speed of the weakest link.”

@AntonySavvas