ShoreTel unveils cloud solution for the channel

ShoreTel has announced the availability of a cloud UC and contact centre channel offering in the UK.

ShoreTel Cloud for Partners is available to end customers on a subscription pay-as-you-go basis. The unified communications as a service (UCaaS) offering is designed to complement the channel’s existing access, call bundles and other managed services, said ShoreTel, enabling them to create complete end-to-end managed services.

Adrian Hipkiss, vice president of EMEA at ShoreTel, said: “More and more enterprises in the UK are looking to the cloud as the most effective solution for their communications needs.

ShoreTel Cloud for Partners is a unique opportunity for customers to buy into a cloud solution and have access to genuine choice and flexibility, which is particularly important in the competitive UK market.”

He said: “Our goal is to deliver, via our partners, the high customer satisfaction and low total cost of ownership of a managed service that sets us apart from our competition.”

ShoreTel Cloud for Partners is initially available from Softcat, Solar Communications and Incom. Customers will be able to choose from different user profiles, including Contact Centre, Mobility and UC, to meet individual business needs.

Antony Savvas

York, UK-based Antony Savvas has been a technology journalist for 25 years and has expertise in all major areas of enterprise and consumer IT. He has worked for a number of leading technology magazines and websites and his work is syndicated across the internet. He also undertakes corporate work for some of the world's leading technology companies.

Share
Published by
Antony Savvas

Recent Posts

Flashpoint enters new chapter with global partner programme

Security vendor Flashpoint debuts partner programme following $28m funding

7 years ago

Channel partner “disconnect” hindering growth

Complex buying journeys and sprawling partner networks hampering customer experience, says Accenture

7 years ago

Cyxtera launches global channel partner programme

Datacentre provider Cyxtera says launch is “milestone in our go-to-market strategy”

7 years ago

US IT provider brings mainframe services to UK

Ensono highlights importance of mainframes still to major industries

7 years ago

VASCO and Nuvias expand distribution across EMEA

Security vendor VASCO looks to replicate UK and German set up across EMEA

7 years ago

Splunk says channel investments driving growth

Splunk details investment in Partner+ programme at .conf2017

7 years ago